I8 Login Privacy Policy – Member Data Protection in Malaysia

In operating our services, i8 login collects several categories of personal information from members. This collection is carried out transparently and solely for legitimate purposes related to the provision of our online gaming platform services.

Registration Information: When you register an account at i8 login, we collect basic information such as your full name, mobile number, email address, date of birth, and password. This information is required to verify your identity and confirm that you meet the minimum age requirement of 18 years.

Financial Information: To process deposits and withdrawals, we collect your bank account details including bank name, account number, and account holder name. We do not directly store credit or debit card information — all transactions are processed through trusted, certified payment providers.

Identity Verification (KYC) Information: For legal compliance purposes, we may request copies of identity documents such as MyKad or passport, recent bank statements, and proof of address. These documents are stored with full encryption and accessed only by authorised personnel.

Platform Usage Information: We record technical data including IP address, device type, operating system, web browser, login sessions, game history, and account activity. This data is used for security purposes, platform improvement, and fraud detection.

• General location data based on IP address for geographic compliance
• Cookie and device identifier data for an improved user experience
• Communication logs with our customer support team
• Transaction records and game history for internal auditing

All information we collect from you is handled responsibly and solely for legitimate purposes. i8 login never uses member data for anything unrelated to the delivery of our platform services.

If you have consented to receive marketing communications, you may withdraw that consent at any time by contacting our support team. Withdrawing consent will not affect your eligibility to continue using i8 login services.

I8 login does not sell, rent, or trade members' personal information to any third party for their own commercial purposes. However, in certain circumstances, we may need to share your information with the following parties:

• Payment Service Providers: FPX, Touch 'n Go eWallet, GrabPay, and local banks that process your financial transactions. This sharing is limited strictly to information required for payment purposes only.
• Game Providers: Game provider partners who supply Slots, Live Casino, bingo, and Fish Shooting Games on our platform may receive game session data that does not personally identify you.
• Regulatory Authorities: We are legally required to disclose certain information to government agencies, regulatory bodies, or law enforcement authorities when lawfully requested.
• Technical Service Providers: Companies that provide us with technology infrastructure, cloud computing, analytics, and cybersecurity services — all bound by strict confidentiality agreements.

The personal data security of our members is i8 login's top priority. We continuously invest in the latest security technologies and procedures to ensure your information is always protected against unauthorised access, loss, misuse, or unintended disclosure.

• 256-bit SSL Encryption: All data transmitted between your browser and the i8 login servers is protected with 256-bit SSL encryption, the most robust security technology used by leading financial institutions.
• Data-at-Rest Encryption: Sensitive data stored in our databases is encrypted using the AES-256 encryption algorithm, which is virtually unbreakable.
• Two-Factor Authentication (2FA): We provide and encourage the use of 2FA for all member accounts, adding an extra layer of security that protects your account even if your password is compromised.
• 24/7 Monitoring: Our security team monitors platform activity around the clock to detect and respond to any security threats promptly.
• Internal Access Controls: Only authorised personnel with a specific need are permitted to access member personal information, and every access is logged and audited.
• Regular Penetration Testing: The i8 login platform undergoes regular independent security testing and audits to identify and address vulnerabilities before they can be exploited.

I8 login uses cookies and similar tracking technologies to enhance the user experience, analyse platform usage, and maintain session security. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login authentication and session tracking. These cookies cannot be disabled as they are critical to platform operation.
• Performance Cookies: Collect information on how you use our platform, helping us identify areas for improvement and ensure the platform runs smoothly.
• Functional Cookies: Store your preferences such as language, display settings, and saved login details for a more convenient return experience.
• Analytics Cookies: Help us understand aggregated usage patterns to improve platform content and the overall user experience.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect platform functionality. For more information on managing cookies, please refer to your web browser's help guide.

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and our own privacy policy, you as an i8 login member have the following rights regarding your personal data:

To exercise any of the above rights, please contact the i8 login support team via live chat or email at [email protected]. We will process your request within 30 business days.

I8 login retains your personal information only for as long as necessary for the purposes stated in this Policy, or as required by applicable law. Once the retention period expires, your data will be securely deleted or anonymised.

• Active account data: Retained for the duration of your active membership at i8 login.
• After account closure: Financial data and transaction records are retained for 7 years to comply with regulatory and tax requirements.
• KYC Documents: Retained for a minimum of 5 years after termination of the business relationship in accordance with anti-money laundering legal requirements.
• Communication Logs: Customer support logs are retained for 2 years for quality assurance and dispute resolution purposes.
• Analytics data: Anonymised usage data may be retained for a longer period for platform improvement purposes.

I8 login reserves the right to update or amend this Privacy Policy from time to time in line with changes in law, technology, or our business operations. Any material changes will be communicated to you via your registered email or in-platform notification.

The "Updated" date at the top of this page reflects the effective date of the latest version of our Privacy Policy. Your continued use of the i8 login platform after any changes to this Policy constitutes your acceptance of the updated version.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. If you do not agree with any changes, you have the right to close your account before the changes take effect.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the i8 login Data Protection Officer (DPO) team is ready to assist you.

We are committed to responding to all privacy-related enquiries within 14 business days. For more serious complaints, you may also contact the Department of Personal Data Protection Malaysia (JPDP) through their official channels.